Licensed Ontario Pharmacists in Downtown Toronto
Pharmacist Consultations in Toronto
Have a question about a new prescription, a side effect, or whether two medications are safe to take together? At Cloud Pharmacy, you can speak with a licensed Ontario pharmacist in person at 55 Dundas St E, near Yonge-Dundas Square, or by phone during all pharmacy hours, seven days a week. For most questions, no appointment is needed.
100%
Free
24 Hrs
OCP
Expert Medication Advice, Whenever You Need It.
Talk to a pharmacist in person or by phone, with no waiting room and no rushed conversation.
7 Days
Open Every Week
Mon–Fri 8:30 AM–7:30 PM, weekends 9 AM–5 PM.
1-on-1
Private Consultations
Unhurried, confidential time with a licensed pharmacist.
OHIP
Funded Services
MedsCheck reviews and minor ailment assessments for eligible Ontarians.
A pharmacist consultation is a one-on-one conversation with a licensed pharmacist about your medications and your health.
Ontario pharmacists do far more than fill prescriptions. They can review your full medication list, check for interactions, assess and prescribe for common minor ailments, renew many ongoing prescriptions, and give vaccines, often the same day and without a trip to a walk-in clinic.
What Can You Ask a Pharmacist?
Anything about the medicines you take, whether prescription, over-the-counter, or natural health products. Common reasons Toronto patients talk to our pharmacists include:
- How and when to take a new prescription, and what to expect
- Side effects, and whether they are a reason to call your doctor
- Interactions with other medications, vitamins, or supplements
- What to do after a missed or doubled dose
- Choosing the right over-the-counter product for a cold, allergy, or pain
- Whether a medicine is safe during pregnancy or breastfeeding
Walk In or Call: Visit us at 55 Dundas St E, two minutes from Dundas subway station, or call 647-748-1337. For a MedsCheck or minor ailment assessment, calling ahead lets us set aside time for you.
Tell Us What Is Going On: Bring your medications, including vitamins and supplements, or a list, plus your health card and any insurance card.
Get a Clear Answer and a Plan: Your pharmacist reviews your history, explains your options and, where appropriate, recommends a product or prescribes for an eligible minor ailment.
Follow-Up and Doctor Coordination: If you need to see a doctor, we will tell you. With your consent, we share our findings with your family physician so your care stays connected.
MedsCheck Medication Review
A free, OHIP-funded yearly review for Ontarians taking three or more chronic medications. We check every prescription, supplement, and over-the-counter product you use and update your medication list.
- Checks for interactions and duplicates
- A personal medication record to keep
- In person or by phone for eligible patients
Minor Ailment Assessments
Ontario pharmacists can assess and prescribe for 28 common conditions, including UTIs, cold sores, pink eye, and seasonal allergies. Walk in or call, with no doctor's note or referral needed.
- Covered with a valid Ontario health card
- Treatment often ready the same day
- Referral to a doctor when needed
Smoking Cessation Counselling
A personalized quit plan with one-on-one pharmacist support. We compare nicotine replacement options, discuss prescription quit medications, and check in with you through the hardest first weeks.
- Nicotine replacement dosing guidance
- Prescription quit medications assessed
- Often covered by ODB and private plans
Diabetes Counselling
Personalized support for living with diabetes: understanding your medications, using your glucose meter, and making practical diet and lifestyle changes, with a plan built around your daily routine.
- Medication and meter guidance
- Diet and lifestyle support
- Diabetes MedsCheck for eligible patients
Travel Health Consultations
Planning a trip abroad, a study term, or a co-op placement? Our Cloud Care Clinics travel team reviews your itinerary and health history and recommends the vaccines and preventive medications you need.
- Destination-specific advice
- Travel vaccines and preventive medication
- Walk-in availability
Multiple Prescriptions Support
Taking several medications from different doctors? We review your complete list, flag interactions and duplications, and help simplify your routine with blister packs and synchronized refills.
- Full medication list review
- Blister packs and med sync
- Free delivery across the GTA
Getting good advice shouldn’t mean waiting on hold or squeezing questions into a rushed pickup. Here is what you can expect from our team:
No Appointment for Most Questions: Walk in or call any time we are open, seven days a week.
Time to Actually Talk: As an independent pharmacy, we take the time to explain things properly, privately, and at your pace.
A Pharmacist Who Sees the Whole Picture: When you fill your prescriptions with us, your pharmacist can see your complete medication history and spot problems early.
Connected to Your Doctor: We work with family physicians and specialists across Toronto to adjust your care when needed.
Easy to Reach Downtown: We are at 55 Dundas St E, steps from Yonge-Dundas Square and Toronto Metropolitan University, and two minutes from Dundas subway station.
Anyone with a question about their medication can talk to a pharmacist. Consultations are especially helpful for:
Seniors & Family Caregivers
Older adults often take several medications from different prescribers. A regular pharmacist review catches interactions and duplications early, and caregivers anywhere in the GTA can call us about a loved one's care.
Downtown Students
We're a short walk from Toronto Metropolitan University and close to the University of Toronto and George Brown College. Students can get quick advice on minor ailments, contraception, travel health, and using a student health plan between classes.
Starting a New Medication
A new prescription raises questions: how to take it, which side effects are normal, and how it fits with everything else you use. A short conversation with a pharmacist at the start helps you take it safely and with confidence.
A few simple things help us give you the most useful advice:
Bring Your Medications: Bring the bottles or a current list, including over-the-counter products, vitamins, and supplements.
Bring Your Cards: Your Ontario health card, plus any private or student insurance card, so we can check your coverage for funded services.
Write Down Your Questions: Note any side effects, changes in your health, or questions from your doctor so nothing gets missed.
Consult by Phone If You Prefer: Call 647-748-1337 during pharmacy hours. If you are new to Cloud Pharmacy, you can also transfer your prescriptions so your pharmacist has your full history.
Care That Comes to You
Consultations In Store or by Phone
If getting downtown isn’t easy, you can speak with a pharmacist by phone during all pharmacy hours. When your pharmacist prescribes a treatment, we can deliver it free to your door anywhere in the Greater Toronto Area.
Private, Confidential Conversations
Your health information stays with you and your care team
Consultations take place in a private setting, and nothing is shared with anyone, including family members, without your consent.
Prescriptions are delivered in plain, unbranded packaging to your home, office, or campus residence.
Frequently Asked Questions
Do I need an appointment to speak with a pharmacist?
No. For most questions you can walk in or call 647-748-1337 any time we are open: Monday to Friday 8:30 AM – 7:30 PM, and Saturday and Sunday 9:00 AM – 5:00 PM. For a MedsCheck review or a minor ailment assessment, calling ahead helps us set aside dedicated time for you.
Are pharmacist consultations covered by OHIP?
Several pharmacist services are publicly funded for Ontario residents with a valid health card, including the annual MedsCheck medication review for eligible patients and minor ailment assessments. We will tell you before your consultation if any part of it is not covered.
What can a pharmacist prescribe in Ontario?
Ontario pharmacists can assess and prescribe for 28 common minor ailments, such as uncomplicated urinary tract infections, cold sores, pink eye, seasonal allergies, and acid reflux. They can also renew many ongoing prescriptions and adjust some prescriptions when it is safe to do so. Controlled substances are not included.
Can I consult a pharmacist by phone?
Yes. A pharmacist is available by telephone during all pharmacy hours. Call 647-748-1337 and ask to speak with a pharmacist. If you need a prescription afterward, we can deliver it free anywhere in the Greater Toronto Area.
What should I bring to a pharmacist consultation?
Bring all the medications you currently take, including prescriptions, over-the-counter products, vitamins, and supplements, or an up-to-date list. Please also bring your Ontario health card and any private or student insurance card.
Can a pharmacist check whether my medications interact?
Yes. Checking for interactions between prescriptions, over-the-counter products, and supplements is one of the most common reasons patients talk to us. If you take three or more chronic medications, you may qualify for a free MedsCheck review.
Talk to a Pharmacist Today
Have a question about your medication? Call our pharmacy team or visit us at 55 Dundas St E, near Yonge-Dundas Square. A licensed pharmacist is available every day we’re open.