Can I transfer my prescriptions from another pharmacy to Cloud Pharmacy?

Yes. You can request a prescription transfer to Cloud Pharmacy online, by calling 647-748-1337, or by visiting us at 55 Dundas St E, Toronto, Ontario.

How long does it take to process an online prescription submission?

Online prescription submissions are reviewed during business hours. Cloud Pharmacy's listed hours are Monday to Friday, 8:30 AM to 7:30 PM, and Saturday and Sunday, 9:00 AM to 5:00 PM. The pharmacy team will contact you when your request has been reviewed and your medication is ready. Processing times may vary.

Send a Picture of Your Prescription

Submit Your Prescription Online to Skip the Wait

Q: Do I need to bring the original prescription when picking up?

Yes. Submitting your prescription online can save time and allow our team to review your request in advance. Bring the original physical prescription when picking up your medication if required by the pharmacy.

Securely send your prescriptions ahead of time to Cloud Pharmacy in Downtown Toronto. Simply fill out your details, upload a clear picture of your prescription, and our team will prepare your medication.

Please note: While online submission saves you time in line, you are required to bring in the original physical copy of your prescription when you arrive to pick up your medication.

Submit Your Prescription

You are required to bring in the original copy to pick up your medication.

Save Time by Sending your Prescription in Advance

Frequently Asked Questions

Do I need to bring the original prescription when picking up?

Yes. Submitting your prescription online allows our pharmacy team to prepare your medication in advance, but you must bring the original physical copy when picking up your prescription.

Can I transfer my prescriptions from another pharmacy?

Yes! You can easily transfer your existing prescriptions to Cloud Pharmacy online, over the phone at 647-748-1337, or by visiting us at 55 Dundas St E in Downtown Toronto.

How long does it take to process an online submission?

Submissions are reviewed promptly during our regular business hours (Monday to Friday 8:30 AM – 7:30 PM, Saturday & Sunday 9:00 AM – 5:00 PM). We will contact you as soon as your medication is ready.