How can I order my prescriptions online with Cloud Pharmacy?

Ordering prescriptions online is simple. First, create an account on our website. Then, you can upload your prescription, or have your doctor fax or email it to us directly. Our pharmacists will review it, and once approved, you can complete your order and arrange for delivery to your doorstep.

Does Cloud Pharmacy deliver prescriptions across Canada?

Yes, Cloud Pharmacy offers convenient prescription delivery services across all provinces and territories in Canada. We partner with reliable courier services to ensure your medications arrive safely and on time.

What are Cloud Pharmacy's operating hours?

Our online services are available 24/7 for placing orders. For direct pharmacist consultations and customer support, our team is available Monday to Friday, from 8:30 AM to 7:30 PM. On Saturdays, we are open from 9 AM to 5 PM, and on Sundays, from 9 AM to 4 PM.

How do I transfer my existing prescription to Cloud Pharmacy?

Transferring a prescription is easy. Simply provide us with the details of your current pharmacy and the prescription number. Our team will contact your previous pharmacy to arrange the transfer. We'll handle all the paperwork to make the process seamless for you.

Cloud Pharmacy Toronto

PrEP Clinic

Step 1 - Pharmacy Consult

We make a 12 month plan addressing doctor appointment and medication coverage.

Step 2 - Doctor Appointment & Bloodwork

We coordinate your doctor appointments and do bloodwork in-house.

Step 3 - PrEP Prescription

Pick up PrEP at Cloud Pharmacy or Request for Delivery.

Open Since 2014

Cloud Pharmacy Toronto has been helping patients with PrEP for nearly a decade!

Specialized PrEP Pharmacy

With us, expect more than just a pharmacy.

As a specialized PrEP pharmacy, we surpass the conventional role of a neighborhood pharmacy. Our commitment lies in addressing all your requirements, putting our patients’ needs at the forefront. By attentively listening to our patients, we ensure genuine assistance to those who depend on our services.

Board-certified professionals trained in HIV prevention and sexual health.
One-on-one guidance tailored to your health needs and lifestyle.
Same-day processing and confidential delivery options across Toronto.
Clear information to help you understand your medication and stay on track.

Hardly Any Waiting

Patients are often surprised to hear that they don't have to wait 30-60 minutes for their medication. Most of our patients wait less than 5 minutes.

Not Just a Prescription

At Cloud Pharmacy, patients walk away feeling listened to and taken well cared of. Here you are not just another transaction.

Trusted by Our Patients

See why over 1,000+ patients trust us for PrEP and STI prevention — expert care with compassion and reliability.

Frequently Asked Questions.

PrEP: What You Really Need to Know

PrEP is only for certain groups of people.

PrEP is for anyone at risk of HIV — regardless of gender, sexual orientation, or background. It’s about protection, not identity.

I don’t need PrEP if I use condoms.

Condoms are important, but PrEP adds another powerful layer of protection. Using both together provides the highest level of prevention.

PrEP causes serious side effects.

Most people tolerate PrEP very well. Side effects, if any, are usually mild and temporary (like nausea or fatigue). Your doctor will monitor you through routine checkups.

PrEP is the same as HIV treatment.

No — PrEP is for HIV-negative individuals to prevent infection. HIV treatment (ART) is for people who are already living with HIV.

If I start PrEP, I’ll need to take it forever.

Not necessarily. PrEP can be used during periods of higher risk. You can stop safely under your doctor’s guidance when it’s no longer needed.

Have a Quick Question About PrEP?

Not sure where to start or want to learn more about how PrEP works for you? Send us your question — our pharmacy team will respond promptly and confidentially. Your privacy is always our priority.